Shipping & Delivery Policy

At Kapda Factory by ROMANTOE ENTERPRISES, we are committed to delivering your orders in a timely and efficient manner. Please read our shipping and delivery policy to understand our process.

1. Shipping Locations

• We currently ship only within India.
• the minimum and maximum delivery timelines. 7 – 10 days

2. Order Processing Time

• All orders are processed within 2 business days from the date of order placement.
• Orders placed on weekends or public holidays will be processed on the next business day.

3. Estimated Delivery Time

• Standard delivery time is 7-10 business days from the date of dispatch, depending on your location.

4. Shipping Charges

• We offer free shipping on select orders.
• Shipping charges, if applicable, will be displayed at checkout before payment.

5. Courier Partners

• We use Shiprocket as our primary shipping partner to ensure safe and timely deliveries.

6. Order Tracking

• Once your order is dispatched, you will receive a tracking number via email or SMS.
• You can track your order status through our website or the courier partner’s portal.

7. Delivery Delays and Issues

• If your order is delayed beyond 10 days from the estimated delivery time, it will be canceled automatically, and a full refund will be processed.
• In case of lost or damaged packages, please contact our customer support team for assistance.

For any further queries regarding shipping and delivery, feel free to contact us at support@kapdafactory.in

Kapda Factory by ROMANTOE ENTERPRISES